Mega.bet Privacy Policy

At Mega.bet we attach great importance to protecting your personal data. This privacy policy explains what data we collect, how we use it and what rights you have over your personal information. By using our website and services you agree to the practices described in this policy. We recommend reading this document carefully so you fully understand how we handle your data.

This policy applies to all services Mega.bet offers, including our online casino, the VIP Club, and every related feature and page on our website. We may revise this policy from time to time to comply with new laws or to reflect changes in our operations.

What Data We Collect

When you create a Mega.bet account we collect certain personal data needed to provide our services and meet legal obligations. This includes your full name, date of birth, email address, phone number, residential address and nationality. This data is necessary to verify your identity, confirm your age and comply with anti-money-laundering and anti-fraud regulations.

We also collect financial data when you make deposits or withdrawals. This covers bank account numbers, card details or information about other payment methods you use. This data is processed solely for the purpose of carrying out financial transactions and is stored to the highest security standards.

We collect technical data when you visit our website: IP address, browser type, operating system, referring website, pages viewed and the duration of your visit. This information helps us improve the site, troubleshoot technical issues and detect security incidents. For more on our use of cookies, see our cookie policy.

How We Use Your Data

The personal data we collect is used for several purposes. First and foremost we use your data to create and manage your account, process transactions and give you access to our games and services. Without this data we cannot provide our services to you.

We also use your data to comply with legal and regulatory obligations: identity verification, age checks, anti-money-laundering, and reporting to regulators where legally required.

We may also use your data to inform you about promotions, bonuses and other offers that may interest you. You can opt out of marketing communications at any time via your account settings or by clicking the unsubscribe link in our emails.

Data Security

Mega.bet takes extensive technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. We use SSL encryption to secure data transmitted between your browser and our servers. All financial data is stored in secure, encrypted databases with restricted access.

Our staff with access to personal data are bound by strict confidentiality agreements. We carry out regular security audits and work with specialist security companies to test and improve our systems.

Sharing Data with Third Parties

Mega.bet never sells your personal data. We may, however, share your data with certain third parties strictly necessary to deliver our services: payment processors, identity verification services, game studios that provide our casino games, and hosting and IT providers.

We may also share your data with regulators, law-enforcement bodies or other authorities when legally required. In every case we share only the data that is strictly necessary.

Your Rights

Under UK GDPR you have several rights regarding your personal data. You have the right to request access to the data we hold about you. You can ask us to correct inaccurate data or to delete your data when it is no longer needed.

You also have the right to restrict processing or to object to certain forms of processing, including the use of your data for direct marketing. You also have the right to data portability.

To exercise these rights, contact us using the details at the bottom of this policy. We will handle your request as soon as possible, and at the latest within 30 days of receipt.

Retention Periods

We retain your personal data only for as long as necessary for the purposes for which it was collected. Account data is retained for as long as you have an active Mega.bet account. After your account is closed we retain certain data for a legally mandated period, typically five to ten years.

Transaction data is retained in line with statutory requirements for financial record-keeping and anti-money-laundering regulations. Analytical data is generally retained in anonymised form and is not attributable to individuals. Cookie-related data is retained in line with our cookie policy.

International Data Transfers

Mega.bet may transfer your personal data to servers and service providers located outside the European Economic Area (EEA) or the UK. In such cases we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally recognised mechanisms.

Changes to This Policy

Mega.bet reserves the right to amend this privacy policy at any time. Material changes will be communicated via a notice on our website or by email. The date of the last revision is always shown at the top of the document. We recommend that you check this page regularly.

Contact

Do you have questions about this privacy policy, about how we process your data, or do you wish to exercise your rights? Contact Mega.bet customer support by email or live chat. You can also lodge a complaint with the Information Commissioner's Office (ICO) if you believe we are not processing your data correctly. For more information on cookies, see our cookie policy. Information about responsible gambling and closing your account can be found on the relevant pages.

This privacy policy was last updated on 31 March 2026.